Terms of Service

Effective date: 1 April 2026 · Version: 1.0

These Terms of Service (“Terms”) govern your access to and use of Smart Find & Replace, including the Miro application, this website, and related services we provide (together, the “Service”). By installing, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by the legal entity identified as the data controller in our Privacy Policy (section 1). References to “we”, “us”, and “our” mean that operator. Contact details will match those published in the Privacy Policy when confirmed.

2. The Service

Smart Find & Replace helps you find and replace text on Miro boards through Miro’s platform, including preview, undo, and optional features such as smart matching, pattern (regex) search, limiting scope to selected widgets, template variables, and AI-assisted suggestions where available and enabled. Features may differ by plan (e.g. free vs. paid “Pro”). We may change, suspend, or discontinue features with reasonable notice where practicable.

3. Eligibility and authority

You must have the legal capacity to enter a binding agreement in your jurisdiction. If you use the Service on behalf of a company or team, you represent that you have authority to bind that organisation. You are responsible for ensuring your use complies with your employer’s or team’s policies and with Miro’s terms.

4. Miro

The Service runs inside or alongside Miro. Your use of Miro is governed solely by Miro’s terms and policies. We are not responsible for Miro’s platform, availability, or changes to Miro APIs or permissions. You grant the Service only the permissions Miro presents when you install or run the app (e.g. access to boards you use with the app).

5. Your content and conduct

You agree that:

6. Acceptable use

You must not:

We may suspend or terminate access if we reasonably believe you have breached these Terms or create risk or harm.

7. Third-party services

The Service relies on third parties (including Miro, hosting providers, payment processors for paid plans, and AI providers when you use optional AI features). Their terms and privacy notices apply to their services. We are not liable for third-party services outside our reasonable control.

8. Fees and subscriptions

If you purchase a paid plan, fees, billing cycle, taxes, and cancellation rights are presented at checkout or in order flow and may be updated prospectively. Failure to pay may result in downgrade or loss of paid features. Unless required by law, fees already paid are generally non-refundable except as stated at purchase.

9. Intellectual property

We and our licensors own the Service, including software, branding, and documentation. We grant you a limited, non-exclusive, non-transferable licence to use the Service in line with these Terms. You retain your rights in your board content; you give us permission to process it only as needed to provide the Service.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that replacements will be error-free or that preview will capture every edge case; you remain responsible for reviewing changes before applying them where it matters for your use case.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR AFFILIATES OR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) TWENTY BRITISH POUNDS (£20), IF YOU HAVE NOT PAID US. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE OR FRAUD).

12. Indemnity

You will defend and indemnify us and our affiliates, officers, and agents against any third-party claims, damages, and costs (including reasonable legal fees) arising from your content, your use of the Service in breach of these Terms, or your violation of law or third-party rights.

13. Termination

You may stop using the Service at any time. We may suspend or end your access if you breach these Terms, if we cease offering the Service, or as required by law. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, indemnity, and governing law) will survive.

14. Changes

We may modify these Terms by posting an updated version on this page and updating the effective date. If changes are material, we will use reasonable efforts to notify you (for example via the app, website, or Miro listing). Continued use after the effective date of changes constitutes acceptance unless applicable law requires otherwise.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales, excluding conflict-of-law rules. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you have as a consumer in your country of residence.

16. General

If any provision is unenforceable, the remainder stays in effect. These Terms, together with the Privacy Policy and any purchase terms shown at checkout, form the entire agreement between you and us regarding the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale of assets.

17. Contact

For questions about these Terms, use the contact details published in our Privacy Policy. For Miro account or platform support, contact Miro.

© 2026 Smart Find & Replace. These terms are provided for information and do not constitute legal advice.